REVIEWS
Strategic HR & IR Consulting Services
“Certainly the best in the business when it comes to HR & IR! I highly recommend Success Factory!”
— Fourth to Fifth Holdings
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Legal Compliance & Domestic Dispute Advisory
“Elsabé Manning guided and assisted us through a delicate and multi-faceted process involving a domestic situation. She is knowledgeable on all legal requirements and highly experienced in matters of process. Reasonable rates.”
— Tim Du Plessis
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Labour Dispute Resolution & Advisory Services
“Elsabe is very knowledgeable, precise and factual. She was wonderful to work with. I will recommend her to anyone seeking advise regarding labour disputes.”
— Nikki Dup
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Urgent Labour Dispute Advisory & Crisis Consultation
“I got referred to Elsabe by a friend who sings her praises. I had a very urgent and unexpected matter that I had to attend to within minutes without any notice, preparation or time to consult with an expert. Elsabe dropped everything she was busy with, immediately consulted with me to advise and attended to my crisis. I found her to be very experienced & exceptionally knowledgeable. Her advice, guidance and recommendations were spot on and I got the best possible outcome to the situation based on her expertise. I will certainly work with her again in the future and I can highly recommend Isabel. My experience and outcome today is a direct result of her in-depth knowledge and experience. Isabel is certainly a trusted advisor. Thank you Isabel!”
— Maya du Plessis
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Labour Relations & HR Consulting Services
“Elsabe Manning is a sought after labour relations consultant with years of experience under her belt having represented many a company and individual. She provides insight for both employer and employee. When Elsabe takes on a matter, she is invested in supporting her client every step of the way. This has been my experience from the get go. Elsabe Manning is professional and takes no nonsense. As an individual, one has limited knowledge of HR and labour relations is not your field of work. Having a truly strong consultant by your side makes the journey so much more focused on the real stuff.”
— Charlene Mia
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HR & IR Consulting & Employee Training Programs
“THE BEST IN THE BUSINESS!!! There is no better company to partner with for your HR & IR than Success Factory. The service we received from Elsabe is unmatched by any other provider we have used in the past. Not only is she professional, extremely knowledgeable but truly invested in the growth of our organization. Under Elsabe’s leadership and guidance, we have made changes to streamline our HR and IR and developed a solid training program for our employees. Workplace wellness is essential and without Elsabe and the team at Success Factory, we would have never got this program of the ground! She turned dreams into reality! I would recommend Success Factory any day! Thank you Elsabe.”
— Angelique Stevens
✓ Verified Google Review
Professionalism, Relationship Management and Effective Communication in the Workplace Training
“Thank you for the effort you put into the training. Your personal warmth and obvious enjoyment of what you do added great value to the entire experience. There was a time when I considered bonding with others risky at best – there was no upside. As you would know, people in my position constantly scan their environment and re-evaluate the facts in order to prove/disprove their theory. It takes time to change patterns, but the couple of days on course with you provided yet another body of evidence that one may step out without sharp edged items and survive the day.”
— Marietha Harding
✓ Verified Client Review
TEAM RE-BUILDING
I am an executive of a listed company in Johannesburg. I must admit that I was nervous and felt very vulnerable at the prospect of running a workshop like this. I knew that there were a number of issues to resolve around my leadership and that there were team members who simply tolerated me and barely spoke to each other. We needed someone we could trust to help us rebuild the strong relationships we once had so that we could start trusting each other and move forward as a team again.
Elsabé is amazing. She created a safe environment for everyone to speak without fear of consequences. She helped us to rebuild the team through open communication and real collaboration. We are once again totally commitment to each other and the organisation. We left the workshop having set team goals and objectives which are aligned to the organisation’s goals and objectives. Thank you Elsabé. We couldn’t have done it without you. Phillipa Carr.
Performance Excellence Workshop
“Elsabe’s course touched everybody in different and numerous ways. We had introverts that would not communicate at all, who now are amongst the best communicators we currently have. There has been a profound increase in problem solving from my staff, as opposed to the constant questioning. In general it brought out the best in most of my staff and also singled out the “bad apples.” I have a much clearer picture of how to handle my staff and in determining who is capable of what. I have also included two testimonials from my staff for further referral:
“You have had an unbelievable impact on my life. I have started to take control of my life again. I believe in myself and have direction in what I would like to achieve. It’s not just a dream anymore – it is actually happening. It’s all because of your support and confidences you instilled in me that all these changes are happening. Thank you, you are amazing and so professional.”
AND
“Yes, communication is a lot better in the company. Team spirit is also stronger. Elsabe taught me to keep calmer in tense situations – not worth loosing what you have. It was a great workshop and I will continue to try and apply what was taught to the team and me.””
— Vaughn Mentrup, Managing Director, Airoad Express
✓ Verified Client Review
Professionalism & Sales Strategy
“Thank you for training conducted on Thursday, I was very impressed and as mentioned you definitely met all my expectations. The team thoroughly enjoyed the workshop and all will take action.”
— Chris Vermeulen, National Sales & Marketing Manager – Packages, UPS Supply Chain Solutions
✓ Verified Client Review
Professionalism Workshop
“The course presented by Elsabe to our front-line staff who deal with customer relations issues on a daily basis was filled with insight and assisted greatly in enhancing staff attitudes and behaviour, to be more professional in the workplace. Special mention has to be made of the personal and interactive style in which the course is done, which staff not only enjoyed, but also related to very well. Standard Bank would recommend the course to any Business who wished to achieve a higher understanding of what professionalism is about, and what it is not. Perfect grounding material for an improved image for staff who deal with customers every day.”
— Barbara Cleary, Standard Bank
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EXECUTIVE COACHING
Elsabé is a very good listener, which always makes for a good start, but I suppose that is what professional coaching should be about.
Her questioning style around the situation/issue/circumstances is hugely beneficial in analysing the situation and participants, enabling one to clarify behaviour and reaction to the situation, whilst at the same time giving insight into predictive behaviour. I relate this to Stephen Covey’s habit of seek first to understand before being understood, a sensible and logical approach often erroneously neglected when one gets caught up in things. This process of analysis also enables one to do the relevant introspection and identify areas for improvement.
Elsabé’s advice in dealing with situations has been sound and beneficial also contributing to an improved sense of confidence, self esteem and control. Her back-to-basics approach of planning, setting goals etc enables one to focus and follow through on the required action.
Her articles are of high quality, thought-provoking and succinct.
Elsabé offers excellent value for money. – George Baptiste
PERSONAL COACHING TRAINING
My dream is to become a qualified Personal and-Executive Coach. While searching for info in Personal Coaching, I came across Elsabe’s website and contacted her. Because I’m from the Eastern Cape where Personal Coaching is still virtually unknown, I had to be very careful in selecting the right person to help me. She seemed one of the most genuine and honest people I spoke to.
I did the Personal Coaching course with her and learned so much. Her material is organised and easy to use. She also taught me not to limit myself and really work to reach my goals and more. She’s professional and really believes in what she does. She’s also one of very few people these days who answers all e-mails and return phone calls.
I’m well on my way in setting up my own Coaching practice and will go back to Elsabe for more training as soon as I get the chance. Elize Vermaak