Courses & Workshops

Training

Elsabe Manning’s training courses are designed to improve your team’s communication, collaboration, productivity and customer service.

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Disciplinary Hearings

We chair disciplinary hearings at very reasonable rates, and we provide our findings, in writing, within 24 hours.

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Labour Consulting

We consult for companies and domestic employers alike. The Basic Conditions Of Employment Act and Labour Relations Act is applicable to all employers and employees in South Africa.

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PROCRASTINATION

PROCRASTINATION If you feel deeply passionate about achieving a certain goal then nothing should be able to stop you from reaching it. How many of us actually complete projects? Why do we put things off until tomorrow? I know someone who was still sewing her wedding...

Personal Boundaries

Personal boundaries are the guidelines you put in place regarding how you want to be treated by others and your expectations regarding their behaviour in your presence. Healthy reasonable boundaries can create mutually respectful relationships. Your response to...

JOB SEEKERS

I would like to give some pointers on how to approach job applications, your CV and the interview(s) because candidates don’t always behave professionally. Your CV should be very professional. No spelling mistakes. No grammar mistakes. South African spelling. Good...

CARING AND COMPASSION

CARING AND COMPASSION People who are placed in positions of authority—especially people in management positions in organisations—may sometimes show a lack of compassion toward other people, because they may be experiencing a subconscious feeling of superiority and...

HOW TO DEAL WITH ABSENTEEISM

HOW TO DEAL WITH ABSENTEEISM 10% of employees account for 50 per cent or more of total absenteeism. Employees who continuously let the team down by not turning up for work can cause real problems for management – they are high-maintenance employees. Here’s how...

COMMUNICATE WITH INTEGRITY

COMMUNICATE WITH INTEGRITY How do you respond when there is conflict or a stressful situation? Do you avoid the subject or person? Do you get angry? Do you go into denial? Communicating with integrity means to show more compassion and respect toward our conversation...

SEVEN HABITS OF BORN ENTREPRENEURS

SEVEN HABITS OF BORN ENTREPRENEURS Some people are natural-born entrepreneurs. Find out if you are one of them. Some people are born to be entrepreneurs. There are many people who start their own businesses young and become successful early in life. Such people...

PARENTING: ADJUST YOUR PARENTING STYLE

What works for you when your child is two years old may not work when your child is ten years old. You won’t teach a two-year old how to use the stove, but you should be willing to teach a ten-year old. If you constantly find yourself saying “no” to your child, you...

LISTENING

LISTENING Most people spend about 70% of their waking hours in some form of verbal communication. Yet, how many of us have ever had any formal training in the art of listening? Real listening is an active process that has three basic steps. Hearing Hearing just means...

A NEW YOU

A NEW YOU It is that time of year again… We start thinking about New Year’s resolutions but we don’t really believe that we can achieve them because good things happen to other people… Take Deliberate Action The fact is that you can make your dreams come true. You...

AWARDS

The Coach Foundation has identified Elsabe as one of the premier executive coaches in the industry.

Success Factory won Business Acquisition’s Business Excellence Award 2020 as the ‘Best Business Coaching Consultancy in South Africa.’
Success Factory won Excellence Business Acquisition’s Business Award 2019 as the ‘Best Business Coaching Consultancy – Gauteng’
Elsabé was selected as one of The Most Inspirational Women of South Africa of 2012 as featured in Volume 2.
Success Factory won The 2006 Mijima Award!
Winner of the 2004 GreenPepper Enterprise Award which is awarded to South African companies that excelled in their industries, created economic growth or new job opportunities for the people of South Africa

UP THE CORPORATE LADDER:

Professionalism In The Workplace

by Elsabe Manning

A practical guide to what true professionalism and competence entails, this book guides one through all manner of business interactions, from how to conduct oneself professionally while meeting with people from other cultures to the often overlooked rules of e-etiquette. Topics include: time management, networking, self-sabotage, travel etiquette and dressing for success.

TESTIMONIALS

The course presented by Elsabe to our front-line staff who deal with customer relations issues on a daily basis was filled with insight and assisted greatly in enhancing staff attitudes and behaviour, to be more professional in the workplace. Special mention has to be made of the personal and interactive style in which the course is done, which staff not only enjoyed, but also related to very well. Standard Bank would recommend the course to any Business who wished to achieve a higher understanding of what professionalism is about, and what it is not. Perfect grounding material for an improved image for staff who deal with customers every day.

Barbara Cleary – Standard Bank

I am an executive of a listed company in Johannesburg and must admit that I was nervous and felt very vulnerable at the prospect of running a workshop like this. I knew that there were a number of issues to resolve around my leadership and that there were team members who simply tolerated me and barely spoke to each other. We needed someone we could trust to help us rebuild the strong relationships we once had so that we could start trusting each other and move forward as a team again. Elsabé is amazing. She created a safe environment for everyone to speak without fear of consequences. She helped us to rebuild the team through open communication and real collaboration so that we are once again totally commitment to each other and the organisation. We left the workshop having set team goals and objectives which are aligned to the organisation’s goals and objectives. Thank you Elsabé. We couldn’t have done it without you.

Phillipa Carr