Courses & Workshops

Training

Elsabe Manning’s training courses are designed to improve your team’s communication, collaboration, productivity and customer service.

Disciplinary Hearings

We chair disciplinary hearings at very reasonable rates, and we provide our findings, in writing, within 24 hours.

Labour Consulting

We consult for companies and domestic employers alike. The Basic Conditions Of Employment Act and Labour Relations Act is applicable to all employers and employees in South Africa.

Subscribe to our mailing list:

NEW LAW (EMPLOYMENT SERVICES AMENDMENT BILL, 2021) TO SEVERELY RESTRICT THE HIRING OF FOREIGN WORKERS IN SOUTH AFRICA

You will not be able to employ a foreign worker unless they have a work visa, a temporary asylum document or permanent asylum which can take many years to obtain. The Gauteng government is going to use employment quotas (limits) on businesses as to the number of...

ACTIVE LISTENING

ACTIVE LISTENING Before expressing your feelings or point of view, be willing to listen—actively—to what another person is saying. Active listening means focusing on what your conversation partner is saying before stating your own position, opinion or needs. It...

HOW TO BUILD YOUR CHILDREN’S SELF-ESTEEM

“No-one can make you feel inferior without your consent.” (Eleanor Roosevelt, This is my Story, 1937) What is self-esteem? Self-esteem refers to the beliefs you hold about yourself and whether you like who you are. If you suffer from low self-esteem you probably hold...

HOW TO DEAL WITH IMPOSSIBLE PEOPLE

HOW TO DEAL WITH IMPOSSIBLE PEOPLE I was emotionally affected by an impossible person this morning so I decided to write the following tips in how to deal with impossible people. RESIST THE URGE TO BE DEFENSIVE. You cannot win an argument with an aggressive or...

EIGHT STEPS TO ACQUIRING YOUR GOALS

EIGHT STEPS TO ACQUIRING YOUR GOALS   For any personal development plan to succeed, it is necessary that you incorporate the following eight steps to ensure the successful implementation of your goals. Write your goal as a significant future event or behaviour. ...

HOW TO DEAL WITH A TOXIC PERSON

What Is Toxic Behaviour? A toxic person is an angry, hurt (and often bitter) individual who has low emotional intelligence and doesn’t know how to, or doesn’t want to, take responsibility for their pain, feelings, needs, expectations, behaviour and problems. They lash...

UNEXPRESSED EXPECTATIONS

UNEXPRESSED EXPECTATIONS We often don’t express our expectations to others and yet we expect them to deliver on our unexpressed expectations. These unexpressed expectations cause unnecessary resentment, anger, outbursts and unhappiness – even job losses! Make a list...

AUTHENTICITY

AUTHENTICITY The dictionary defines authentic as: ‘genuine,’ ‘real,’ ‘trustworthy’ and ‘undisputedly credible.’ Wouldn’t it be wonderful to be viewed as genuine and real and therefore trustworthy and undisputedly credible? Being your authentic self means that you are...

Counselling And Coaching

Are you struggling with your current circumstances? When we're in emotional, physical or financial trouble we can't see the wood for the trees and we may fall apart. It's at this point that you need to turn to someone for counselling or life coaching. If you need...

RESOLVING CONFLICT

RESOLVING CONFLICT Resolving conflict depends, more than anything, on communication. We want to be heard by someone else firstly because we believe that we can make that person understand and accept our point of view, and we believe that they will come to the same...

AWARDS

  • Success Factory won Business Acquisition’s Business Excellence Award 2020 as the ‘Best Business Coaching Consultancy in South Africa.’
  • Success Factory won Excellence Business Acquisition’s Business Award 2019 as the ‘Best Business Coaching Consultancy – Gauteng’
  • Elsabé was selected as one of The Most Inspirational Women of South Africa of 2012 as featured in Volume 2.
  • Success Factory won The 2006 Mijima Award!
  • Winner of the  2004 GreenPepper Enterprise Award which is awarded to South African companies that  excelled in their industries, created economic growth or new job opportunities for the people of South Africa

UP THE CORPORATE LADDER:

Professionalism In The Workplace

by Elsabe Manning

A practical guide to what true professionalism and competence entails, this book guides one through all manner of business interactions, from how to conduct oneself professionally while meeting with people from other cultures to the often overlooked rules of e-etiquette. Topics include: time management, networking, self-sabotage, travel etiquette and dressing for success.

TESTIMONIALS

The course presented by Elsabe to our front-line staff who deal with customer relations issues on a daily basis was filled with insight and assisted greatly in enhancing staff attitudes and behaviour, to be more professional in the workplace. Special mention has to be made of the personal and interactive style in which the course is done, which staff not only enjoyed, but also related to very well. Standard Bank would recommend the course to any Business who wished to achieve a higher understanding of what professionalism is about, and what it is not. Perfect grounding material for an improved image for staff who deal with customers every day.

Barbara Cleary – Standard Bank

I am an executive of a listed company in Johannesburg and must admit that I was nervous and felt very vulnerable at the prospect of running a workshop like this. I knew that there were a number of issues to resolve around my leadership and that there were team members who simply tolerated me and barely spoke to each other. We needed someone we could trust to help us rebuild the strong relationships we once had so that we could start trusting each other and move forward as a team again. Elsabé is amazing. She created a safe environment for everyone to speak without fear of consequences. She helped us to rebuild the team through open communication and real collaboration so that we are once again totally commitment to each other and the organisation. We left the workshop having set team goals and objectives which are aligned to the organisation’s goals and objectives. Thank you Elsabé. We couldn’t have done it without you.

Phillipa Carr